Not happy with something? Here's how we make it right.
Discreet Insight welcomes honest feedback and takes every concern seriously.
Talk to us first
Most concerns resolve quickly with a direct conversation. Email Julie and expect a genuine, timely reply.
Involve an independent party
If the matter isn't resolved between us, you can turn to Klachtenportaal Zorg (KPZ) — the independent complaints organization Discreet Insight is affiliated with under Dutch healthcare quality standards (Wkkgz).
Klachtenportaal Zorg
An independent complaints body serving Dutch care and coaching providers, offering a free, impartial route for clients who wish to escalate a concern.
